Refund Policy

Effective Date: 20/07/2023

This Refund Policy ("Policy") applies to purchases made from Flickmax Private Limited ("Flickmax," "we," "us," or "our") for our mobile app builder services (the "Services"). By making a purchase from us, you agree to comply with this Policy. Please read it carefully before making a purchase.

1. Eligibility for Refunds

1.1 Flickmax offers refunds under the following circumstances:

• Technical Issues: If you encounter technical issues that prevent you from using our Services as intended, and our support team is unable to resolve the issue within a reasonable time frame.
• Duplicate Purchases: If you accidentally made duplicate purchases of the same Services.
• Non-Delivery: If you have not received access to the purchased Services within the specified delivery period.
• Dissatisfaction: If you are not satisfied with the quality or functionality of the Services and have contacted our support team for assistance without resolution.

1.2 We reserve the right to refuse refunds in cases of abuse or violation of our Terms of Service.

2. Refund Process

2.1 To request a refund, please contact our support team at the address provided below within 7 days from the date of purchase. We may require additional information or documentation to process your refund request.

2.2 Once we receive your refund request, we will review it and notify you of the refund status within a reasonable time.

2.3 If your refund request is approved, we will initiate the refund to your original payment method within 5-7 working days. Please note that it may take additional time for the refund to be reflected in your account depending on your payment provider.

3. Non-Refundable Items

3.1 Certain items are not eligible for refunds, including but not limited to:

• Services that have been fully utilized or completed by the customer.
• Services purchased through third-party platforms or resellers. Please refer to their refund policies for more information.

4. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us at:

Flickmax Private Limited

GF-23, KETALIST SHOPPING, NR- DIPAK HOTEL,

Disa Bazar, Disa, Banaskantha-385535, Gujarat

Email: support@flickmax.com & service@appmaker.cloud

Mo: +919558314122